Welcome to MakeMyCEO. Please read this Refund Policy carefully before purchasing any of our services. By purchasing our services, you acknowledge that you have read, understood, and agreed to this policy.

At MakeMyCEO, we provide professional services related to business software setup, implementation, maintenance, support, customization guidance, and operational assistance based on open-source technologies. We ensure complete transparency before onboarding any client.

1. Nature of Services

MakeMyCEO provides services including but not limited to:

• Software Installation & Deployment Services

• Server Setup & Configuration

• Annual Maintenance & Technical Maintenance Services

• Product Updates & Upgrade Assistance

• Functional Support & User Guidance

• Business Process Implementation Services

• Configuration & Operational Assistance

• Third-Party Integration Support

• Training & Consultation Services

These services are professional, time-based, resource-based, and knowledge-based services.

2. Demo & Pre-Sales Transparency

Before any purchase/subscription is made, MakeMyCEO ensures that the client receives:

• Proper discussion regarding project scope

• Understanding of open-source nature of the software ecosystem

• Functional explanation of modules and capabilities

• Live product demonstration wherever applicable

• Official demo/reference links for evaluation

• Clarification regarding limitations, customization scope, and support coverage

• Commercial proposal with agreed service scope

Clients are advised to evaluate the solution completely before making payment.

3. Non-Refundable Policy

All payments made to MakeMyCEO are strictly non-refundable.

This applies to all categories of services including but not limited to:

• Installation Charges

• Setup Charges

• Configuration Charges

• Maintenance Fees

• Technical Support Charges

• Functional Support Charges

• Implementation Charges

• Consultation Fees

• Upgrade & Update Services

• Annual Service Plans

• Remote Assistance Services

• Resource Allocation Charges

• Training & Guidance Services

Once payment is made, it cannot be reversed, refunded, partially refunded, adjusted, or transferred under any circumstances.

4. Reason for Non-Refundability

Our services involve immediate allocation of:

• Technical resources

• Consultation time

• Infrastructure planning

• Implementation efforts

• Support personnel

• Business analysis efforts

• Deployment activities

Since these services are digitally delivered and resource-driven, refunds are not feasible once work engagement begins or resources are allocated.

5. Open-Source Platform Understanding

The solutions and technologies supported by MakeMyCEO may include open-source ecosystems. Clients acknowledge and understand that:

• Open-source products may evolve over time

• Features may vary across versions

• Community-driven technologies may have standard limitations

• Certain functionalities may require customization or third-party integrations

• Some expectations may fall outside the standard product capability

All such details are discussed and clarified before purchase.

6. No Refund for Change of Mind

Refund requests will not be accepted for reasons including but not limited to:

• Change in business decision

• Change of mind after purchase

• Lack of usage

• Delay from client side

• Internal management decisions

• Misunderstanding not clarified before payment

• Expectations beyond agreed scope

• Requirement changes after project initiation

• Discontinuation of business operations by client

7. Client Responsibility

It is the responsibility of the client to:

• Review all service details carefully

• Clarify doubts before payment

• Evaluate demo access and references shared

• Understand project scope and limitations

• Maintain proper communication during execution

By proceeding with payment, the client confirms acceptance of the service scope and this Refund Policy.

8. Cancellation Policy

Clients may discontinue future service renewals by informing us before the next billing cycle. However:

• Current service payments remain non-refundable

• Work already completed remains chargeable

• Reserved resources and allocated support are non-refundable

9. Support & Dispute Resolution

In case of any concerns, clients are encouraged to contact our support team. We always aim to provide reasonable assistance and professional resolution wherever possible.

Contact Details

Phone: +91-7990272185
Email: makemyceo@gmail.com

10. Policy Acceptance

By purchasing or using any service from MakeMyCEO, the client confirms that they:

• Have read this Refund Policy

• Understand the non-refundable nature of services

• Agree to all terms mentioned above

• Accept the service structure and commercial model

11. Changes to This Policy

MakeMyCEO reserves the right to modify, update, or revise this Refund Policy at any time without prior notice. Updated policies will become effective immediately upon publishing on the website.